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Billie Bell, RN, recipient of Pillar Award for Quality

Thursday, March 3, 2016

Hospital news

Billie Bell, RN, Quality Director at Medina Healthcare System was recently recognized at the Methodist Center for Leadership Excellence (MCLE) meeting in January 2016 for her outstanding achievement in Pillar Results. Through its partnership with Methodist Healthcare System of San Antonio, Medina Regional Hospital’s management team has access to corporate leadership and educational opportunities.

Ms. Bell began her journey at Medina Regional in January 2014 as the director of the Quality Department. Under her guidance, the hospital won the Texas Hospital Association’s Silver Award for Quality in June 2014. The award recognizes Medina Regional’s efforts to improve patient outcomes on select national quality measures. The following year, in June 2015, Medina Regional Hospital was recognized as one of The Top 20 Critical Access Hospitals, based on the hospital’s scores in iVantage Health Analytics’ Hospital Strength Index™ for Quality. Medina Regional was the only Texas Critical Access Hospital to be recognized by the National Rural Health Association for Quality.

“Our results as a top quality facility mean our community can count on us to deliver the services they need now and in the future,” says Medina Regional Hospital’s Quality Director, Billie Bell, RN, BSN, CCM. She adds “these awards are significant as they classify our hospital as an exemplar of best practices. The Pillar Award is a tremendous honor for me personally, and a testament to the hospital’s culture of safety and quality, as well as the commitment of all Medina Regional’s staff to providing outstanding patient care.”

The Methodist Center for Leadership Excellence (MCLE) is a corporate commitment to achieve Methodist Excellence by establishing teams within every department to pursue and maintain specific standards of excellence. The program is built on five pillars:

  • Service- Treat everyone as a customer- patients, their families, physicians and others who rely on you to do your job effectively.
  • Quality-Provide the highest level of care possible.
  • People-Recruit and retain the best employees, and ensure they have the tools they need to do their jobs.
  • Finance- Be financially strong in order to support the Methodist Healthcare mission of Serving Humanity to Honor God.
  • Growth- Provide services to meet the increasing health care needs of our community. ​